steam cleaner

How can you be absolutely certain that your cleaning service company or private maid is trustworthy? According to Mark Roselli of The Mang Insurance Group, a national survey of insurance companies concluded that 44.6% of all theft claims are derived from domestic cleaning services. In addition, Mr. Roselli states that most cleaning service companies are under insured – protecting themselves from theft of company property but not covering their customers in cases of theft. He also stated that criminal background checks are not required in order to purchase bonding insurance. Before you agree to let a stranger into your home, whether you are hiring a private maid or a cleaning service company, you must be assured that you are not putting yourself at risk.

As the owner of a cleaning service company since 1989, and as a consultant for residential cleaning companies since 2004, I have heard about many experiences. Aside from under insured companies who may have criminals on staff, there are less dire concerns to consider. To ensure that you have an acceptable experience you must do your research before hiring a cleaning company. (Insist that the insurance certificate is sent to you by the insurance company, not the cleaning company.) Proper coverage would be a minimum of a $25,000 third party bond.

A minimum of $1,000,000 is desirable for liability coverage.

• Worker’s compensation insures that any personal injury occurring on your property is not charged to your home owner’s policy.

Inquire about company policies regarding inadequate service, problems with employees and insurance claims. 4. Ask if the cleaning company checks employment and criminal records. Out of the ten applicants invited for an interview, nine are eliminated because of poor work ethics, excessive residences and/or criminal records. Most often the criminal records of applicants are clean; however ten percent include assault, disturbing the peace and serious traffic violations. These are the records of applicants whose applications were above average — can you imagine who will be sent to your home if the company you hire does not enforce the most stringent hiring policies?

6. If you prefer to hire a private maid then be certain that you perform a criminal record check. If you invest $120 to have your home cleaned and are unhappy with the results, then you have the opportunity to see first hand how the internal policies of the company work. Not only should you be assured that the company you have invited to be such an important part of your life will clean your home properly and without incident, but that they will take your concerns seriously.

The labor intensity of the residential cleaning industry is equally rivaled by the communication and management intensity. If the cleaning company does not utilize proper management techniques, your overall experience will not be desirable.

In conclusion, as with any important decision you should educate yourself before making a final choice on which company you’ll allow to clean your home. Make inquires by phone, in person, online, speak to friends and neighbors about their experiences with local cleaning companies.